Atheral LLC

All Systems Operational

About This Site

Welcome to Atheral's home for real-time information on system performance. Below, you will find the status of key services along with their 90-day history. Service degradation, outages, and maintenance notifications will be provided below. Please subscribe for e-mailed updated! Questions? Please contact Atheral Support at support@atheral.com or via telephone at (702) 430-6887.

Atheral Management Portal (AMP) ? Operational
90 days ago
100.0 % uptime
Today
Endpoints Provisioning Server - provisionmyphone.net ? Operational
90 days ago
100.0 % uptime
Today
DEN Node ? Operational
90 days ago
100.0 % uptime
Today
Softswitch Portal ? Operational
90 days ago
100.0 % uptime
Today
Gateway ? Operational
90 days ago
100.0 % uptime
Today
SIP Service ? Operational
90 days ago
100.0 % uptime
Today
Recording ? Operational
90 days ago
100.0 % uptime
Today
DFW Node ? Operational
90 days ago
99.94 % uptime
Today
Softswitch Portal ? Operational
90 days ago
99.95 % uptime
Today
Gateway ? Operational
90 days ago
99.93 % uptime
Today
SIP Service ? Operational
90 days ago
99.94 % uptime
Today
Recording ? Operational
90 days ago
99.95 % uptime
Today
IND Node ? Operational
90 days ago
100.0 % uptime
Today
Softswitch Portal ? Operational
90 days ago
100.0 % uptime
Today
Gateway Operational
90 days ago
100.0 % uptime
Today
SIP Service Operational
90 days ago
100.0 % uptime
Today
Recording Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

IND Node Rack Change - MAJOR Maintenance Jul 5, 2025 20:00 - Jul 6, 2025 02:00 MDT

As part of our regular maintenance window, Atheral will make significant changes to our IND node.

We have outgrown our current rack at the Lifeline Eastgate data center and will be relocating to a new rack within the same facility. This move will require an extended outage as we physically relocate our servers and reestablish our upstream connections.

To ensure a smooth upgrade and minimize disruption, the Indianapolis node will temporarily respond with an SIP 503 message to all INVITE and Registration requests starting at 10 p.m. Eastern. This action will gracefully remove it from our voice-switching cluster, and all voice traffic will automatically reroute through our Dallas (DFW) and Denver (DEN) nodes.

If your branded portal is hosted in Indianapolis, we recommend using https://phones.atheral.com for uninterrupted access to the web portal during this maintenance period.

We appreciate your understanding and patience as we work to enhance network performance and reliability. If you have any questions or concerns, please don’t hesitate to contact our Support Team.

— Atheral Network Operations

Posted on Jun 27, 2025 - 09:17 MDT
Jul 1, 2025

No incidents reported today.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.