Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 22, 2025 - 22:00 MDT
Scheduled
As part of our ongoing commitment to improving voice services, Atheral will be upgrading the switching and routing infrastructure in our Denver node during an upcoming maintenance window.
To ensure a smooth upgrade and minimize disruption, the Denver node will temporarily respond with a SIP 503 message to all INVITE and Registration requests. This action will gracefully remove it from our voice-switching cluster, and all voice traffic will automatically reroute through our Dallas (DFW) and Indianapolis (IND) nodes.
If your branded portal is hosted in Denver, we recommend using https://phones.atheral.com for uninterrupted access to the web portal during this maintenance period.
We appreciate your understanding and patience as we work to enhance network performance and reliability.
If you have any questions or concerns, please don’t hesitate to reach out to our Support Team.
— The Atheral Team
Posted Apr 04, 2025 - 01:14 MDT
This scheduled maintenance affected: DEN Node (Softswitch Portal, Gateway, SIP Service, Recording) and Endpoints Provisioning Server - provisionmyphone.net.